At Trogon Travels, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure its protection.
We may collect the following types of personal information from you:
1.1 Personal Identification Information:
Name
Contact information (email address, phone number, mailing address)
Date of birth
Passport details (when necessary for travel arrangements)
Emergency contact information
1.2 Booking and Payment Information:
Payment details (credit card information, billing address)
Booking history
Special requests or preferences (dietary requirements, room preferences, etc.)
1.3 Website Usage Data:
IP address
Browser type and version
Pages you visit on our website
Date and time of your visit
Referring site details (such as the website that led you to ours)
1.4 Cookies and Tracking Technologies:
Cookies (small files stored on your device to help us improve your experience)
Web beacons and similar technologies
We may use your personal information for the following purposes:
2.1 To Provide Our Services:
To process your bookings and payments
To communicate with you about your tour and related services
To manage and personalize your travel experience
2.2 To Improve Our Website:
To analyze usage patterns and improve website functionality
To enhance user experience and tailor content to your preferences
2.3 For Marketing and Communications:
To send you promotional offers, newsletters, and updates about our services (you may opt out of marketing communications at any time)
To personalize advertisements and marketing messages based on your interests and past interactions with our services
2.4 For Legal Compliance:
To comply with legal obligations and regulations
To protect our rights, property, and safety, as well as that of our clients and others
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners and service providers for the following purposes:
3.1 Third-Party Service Providers:
To process payments
To facilitate bookings (e.g., airlines, hotels, tour guides)
To deliver marketing communications on our behalf (e.g., email marketing platforms)
3.2 Legal Requirements:
To comply with legal obligations or respond to lawful requests from government authorities
To protect the rights, property, or safety of Trogon Travels, our clients, or others
3.3 Business Transfers:
In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of the transaction. You will be notified of any such change and your rights regarding your information.
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
Secure servers and encryption of sensitive data (e.g., payment information)
Regular security audits and updates to our systems
Limited access to your information by authorized personnel only
Despite these precautions, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.
Depending on your location, you may have the following rights regarding your personal information:
5.1 Access and Correction:
You have the right to request access to the personal information we hold about you and to correct any inaccuracies.
5.2 Data Portability:
You may request a copy of your data in a structured, machine-readable format.
5.3 Deletion:
You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations or ongoing transactions).
5.4 Opt-Out:
You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
5.5 Data Processing Restrictions:
You may request that we restrict the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us using the contact details provided in Section 7.
Our website uses cookies and similar tracking technologies to enhance your experience and collect information about your usage of our website. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
For more information on how we use cookies, please refer to our [Cookie Policy].
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Trogon Travels Email: trogontravels@gmail.com
Phone: +975 17-611-963
Address: Tsekona, Tsento, Paro, Bhutan
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the effective date.
By continuing to use our services after any changes take effect, you acknowledge and agree to the revised Privacy Policy.